Your Questions, Answered

Frequently Asked Questions

Placing a custom order with Bern Wears is simple and straightforward. You can get started by reaching out to our customer support team via email or phone. Our experts will guide you through the customization options, including selecting fabrics, colors, designs, and adding any logos or branding elements. Once all the details are confirmed, we will provide you with a quote and estimated delivery time. After your approval, we proceed with crafting your personalized apparel to perfection.

At Bern Wears, quality is our top priority. We take immense pride in our craftsmanship and use only premium materials known for their durability and comfort. To ensure that every product meets our high standards, we conduct rigorous quality checks at various stages of the manufacturing process. Moreover, we have earned the trust of numerous clients worldwide through our commitment to excellence and customer satisfaction.

The turnaround time for custom orders depends on various factors, including the complexity of the design and the quantity of the order. Our team will provide you with an estimated delivery time during the customization process. We work diligently to complete orders as quickly as possible without compromising on quality. For urgent requirements, please let us know, and we will do our best to accommodate your needs.

Absolutely! We are proud to serve customers from around the globe. Our efficient export system ensures timely deliveries to international destinations. Whether you are located in North America, Europe, Asia, or any other part of the world, we are ready to ship your orders to your desired location.

Yes, we offer the option to order samples before placing a bulk order. Sampling allows you to assess the product’s quality, fit, and design before making a larger commitment. Please contact our team to discuss your sampling requirements, and we will be happy to assist you.

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment. If you have any concerns about the delivery status, you can always reach out to our customer support team for assistance.

At Bern Wears, we welcome unique design requests. If you have specific requirements that are not listed on our website, please share them with our team during the customization process. We will do our best to accommodate your preferences and create a product that matches your vision.

If you have any further questions or need more information, don’t hesitate to get in touch with us. We are here to assist you and ensure that your experience with Bern Wears is seamless and satisfactory.